zenGiver Support and FAQs

Safety and Security

zenGOT Safety Procedure

zenGOT Handy Work Essential Tools

What Are Some Important Things To Know And Common Issues?

Guide To The Application

The Interview: How To Register, Reschedule, And Attending The Interview

What Is The Orientation And How Do I Complete This Step?

Vetting: Personal Verification

Cleaning Training

zenGOT Move Out/Move In Clean Checklist (Residence still occupied)

zenGOT Move Out/Move In Clean Checklist (Empty Residence)

Cleaning Kit

zenGOT Cleaning Checklist

What Are Instant Requests And How To Accept Open Jobs?

What Are Direct Requests And What Are Their Unique Requirements?

What If I Can't Make The Time That The Customer Has Suggested: Reschedule Requests

How Do I Connect With A Customer After A Service?

Resolving Issues Related To The Service

How Do I Start And End A Booking?

What Should I Know When Entering The Service Location?

What Are The Expectations Of Me During The Service?

I Have Been Offered A Tip, Am I Allowed To Take It?

How Do I Expense A Customer For Reimbursement: The Expense Feature

What If I Run Into Issues During A Service?

zenGiver™ Code of Conduct and Deactivation Policy

How Do I Get Paid?

How Can I Create More Traffic To My Profile / How Can I Get More Jobs?

Do You Have A Referral Program?

Star zenGivers And Other Rewards And Perks

Benefits of Being a zenGiver

Payment Policy

What Are The Requirements and Expectations of zenGivers?

Tax Information

Who is an ideal zenGOT Service Provider?

How Do I Accept Available Tasks?

How Do I Deactivate My Account?

What Are Some Best Practices/Tips For A Great Profile?

What Do I Do Once I Have Accepted A Booking?

Adding a Banner Image

Adding Gallery Images

Customize Your zenGiver Services

Setting a Customized Work Schedule

Setting Your Service Areas

Website Use on Modern Browsers

I Can't Enter Text Into A Form Or A Pop-up Won't Show: Refresh, Update Browser, Delete History And Cache

I Can't Log Into My Account