What Are Some Best Practices/Tips For A Great Profile?

Published September 18, 2018 by zenGOT™ Support

Check in and update your availability and work areas regularly (ex. Every week) to make sure they are accurate and that you would be able to accept every direct booking that is requested of you.

 

Add and update photos to your gallery and your banner image. Customers love to see an in-depth and visual profile.

 

If you acquire new tools, experience or education, make sure to add these to your profile description or service description.

 

Selecting the best rates for direct bookings: remember that your customer sees a different rate than you do. What you see is what you will receive, but the customer will see a rate that is 25% higher (ex. if you see $25/hr: you receive $25/hr, customer sees and pays at $31.25/hr). Keep this in mind when selecting your rates.

 

Calculate your optimal rate by adding your expected wage with your estimated "hourly" supply and transport costs (this would be your total costs divided by hours worked to determine and average hourly expenditure). If you want to know what that looks like as the customer rate, simply multiply the total rate by 1.25.

 

[expected wage] + [supply costs per hour] + [transportation costs per hour] = rate

 

  • Not sure what a good wage to start with is? $18/hr is a competitive option - if you determine you require more or less, you will want to add more to your profile and service descriptions so customers understand your decision
  • Not sure how much you spend on supplies? Start with $0 to $2 depending on the service you are providing. For example: a cleaner uses a lot of supplies whereas an organizer may expense the customer their supplies on each service so their supplies stock is not as high (to find out if you can expense a customer for reimbursement for supplies click here). You should be collecting supplies expense receipts for tax purposes (click here to learn more about taxes), so to calculate an exact figure for supplies expenses, note the total amount you spent in a week or month and divide by the total number of hours you worked. This is your supplies expense per hour.
  • Not sure how much you spend on travel? Start with $0.50 to $1.50 depending on your mode of transport and if you require transport during your service. You should be collecting travel expense receipts for tax purposes (click here to learn more about taxes), so to calculate your travel expenses, note the total amount you spent in a week or month and divide by the total number of hours you worked. This is your travel expense per hour.

 

Star zenGivers: Divide by 0.8 instead of 0.75. Because of your earned status, zenGOT takes a reduced commission from your earnings. Interested in becoming a star zenGiver? Click here.