What If I Need The zenGiver To Make A Purchase For The Service I Am Requesting?
We have a handy expense feature which allows a zenGiver to include an expense in your booking up to a maximum of $150 (if you would like to expense anything higher, please let the support team know in advance: Contact Us). Your zenGiver can upload a photo of the receipt, description of the items and the total cost. If approved, this will be included on your invoice and the zenGiver will be reimbursed. This allows us to keep your service entirely cashless and secure.
You can include purchase requests in your booking details on the order form OR message your zenGiver after booking. The zenGiver will be able to make the purchase on their way to the service or can leave the service to make the purchase depending on what you agree upon. After the purchase, the zenGiver will upload the expense and it will be approved by zenGOT staff. If you need to appeal the decision to accept or reject the expense, please Contact Us.