How zenGOT Works
Tell us the Details
How can we help? Let us know about your job and fill us in about the details.
Sit Back and Relax
The Most Reliable Name in Home Services
Our founders have been in business for 20 years with A+ ratings from the BBB. We pride ourselves in making sure your needs are taken care of. Our first class support team is available 7 days a week. You can reach us by phone, email and/or the Live Chat function on the website. We'll answer your questions and respond to your concerns. If there's an issue - we'll make it right. We're also open to feedback if you'd simply like to let us know how we're doing.
Fully Vetted Professionals
All zenGOT service providers are fully vetted and background checked. We also interview all service providers and carefully discern who is allowed to provide services on the zenGOT platform. You can rest assured that zenGOT service providers are trusted professionals. We've done the work - so you don't have to.
Our service providers are the most reliable in the business. Reliability, punctuality, and responsiveness are prerequisites in the zenGOT selection process - and it shows. When you order services from zenGOT, you can rest assured that you'll receive on-time services from a professional who is responsive to your specific needs.
Sit back and relax. We're here to help.
Your On-Demand Personal Assistant
We all need an affordable personal assistant from time to time. Our professional service providers will take care of: elder assistance, laundry services, grocery shopping, home sitting, personal assistant duties, meal preparation, packing / unpacking and more. If you can dream it - we can do it!
Let us Help With Your Special Project
If it's finally time to do that spring cleaning you've been wanting to get around to (no pressure) - let us help! We can make it easy for you. If a birthday, special event or holiday is just around the corner - we can buy birthday cards, schedule appointments - we can even go to the store to pick out that perfect gift. Maybe you just have a long laundry list of to-do's - we can help.
Customize Your Job
No two jobs are the same - that's why zenGOT service providers are responsive to your specific instructions. Our professionals are reliable, adaptable and conscientious. They are efficient and know how to make the most of their time - so you get the best value from zenGOT services. Having help with your household chores should help you take a load off - rest assured that our service providers will follow your exact instructions and get the job done right, on time.
Frequently Asked Questions
After your service request has been accepted, you will receive an SMS message confirming your zenGiver’s name. You will be able to respond to this message directly to begin communicating with your zenGiver – feel free to provide any specific instructions or details about the job! Alternatively, once your job has been accepted - you can log into your customer account and begin messaging your zenGiver via the messenger on the zenGOT website.
No problem. You can give your zenGiver instructions to safely enter your home and secure it on his/her way out. Our zenGivers are use to providing services while customers are remote - they take great care to ensure the safety and security of your property.
That’s OK! If you need to extend the booking for any reason you can do so by simply logging in to your customer dashboard and using the Extend feature. You'll just need to confirm with your zenGiver that they are available to stay longer than originally scheduled. In some cases, your zenGiver might request that you extend the booking in order to complete the job you’ve requested – it’s completely up to you if you’d like to extend (you must do so through the dashboard if so). If you need further help modifying booking details, you can email email@example.com - we can help with modifying your booking duration.
Yes. We take your safety and security seriously. All zenGOT service providers are fully vetted and background checked professionals. We interview all service providers and carefully discern who is allowed to provide services on the zenGOT platform. In addition, the payment information that you provide to zenGOT is kept safe and secure and you’re only charged after the service has been completed.
Trust and Safety Fee
A 7.5% Trust and Safety Fee is applied to all zenGOT bookings to ensure that our customers receive first-class customer service and have access to fully vetted and qualified service providers. This fee ensures your safety, peace of mind and enhances trust in using the zenGOT platform.
Exceptional Customer Service
We choose to invest in first-class customer service because we believe this helps ensure exceptional customer experiences. We go above and beyond. zenGOT support staff are available 7-days a week through a host of channels. You can reach us by phone, email and/or the Live Chat function on the website. We'll answer your questions and respond to your concerns. If there's an issue - we'll make it right.
Fully Vetted Service Providers
We take your safety seriously. We invest in criminal background checks and conduct one-on-one interviews with each and every zenGiver before allowing them to provide services on the platform. We carefully discern who is allowed to provide services on the zenGOT platform and spend the time ensuring all service providers are qualified. You can rest assured that zenGOT service providers are trusted professionals. We've done the work. So you don't have to.
Does This Fee Affect my zenGiver?
This fee does not effect what your zenGiver gets paid. This is a separate fee added to your invoice after the service has been completed.
Best in Class
Meet a few of our top rated professionals
Hi there! My name is Emma and I'm a young energetic zenGiver! I'm super excited to be at your service and to help you with your daily, weekly and even monthly tasks. I am a confident driver, who has no problem navigating around the city picking up your groceries, taking your dog to vet appointments or to a local dog park. I am eager to be at your service and to lend a helping hand your way. Please feel free to contact me as soon as you've booked my services!
I've been working as a personal assistant for a family in West Vancouver for over two years now and have helped with everything from grocery shopping to preparing meals, paying bills, running errands and more. I am friendly with a positive outlook on life. I look forward to helping you.
Jay of all trades. I am a professional and friendly team member to have help you out. I am a certified and experienced event and party planner, administration superstar, and an immaculate cleaner. I am well rounded with lots of experience in many fields. I am looking to be the best help I can be for whatever job big or small.
After being a small business owner for 15 years I have performed many different jobs. People have said that I have a very positive attitude (the glass is always 1/2 full) with me. I like to help people and I am looking forward to doing something different as well as earning some extra income. I enjoy repairing different things and just doing simple tasks as well.
Multi-tasking & Problem Solving are 2 of my greatest skills! For almost 10yrs I worked in Investment Banking and although I was great at my job, it wasn't my passion. For the past 2yrs I've been working as a Personal Assistant/ Concierge helping small business owners with everything from Registration to Expansion. My brain works well under pressure & is always looking for a way to save time & money. I can assist you with everything from: Grocery Shopping, Personal Errands, Home Staging, Vehicle Service, Schedule & Money Management, Internet Research and more... As long as it's legal, I can do it! Let's schedule a call to discuss your needs and see if we're a match.
Top Reviews for General Assistance
Poorna is a very friendly and courteous person. He was on time, finished my work without any damage to the property, was very careful and offered additional assistance if I needed any. I would hire Poorna again for any of my future needs. This is my time using the services from zenGOT. Poorna laid a solid foundation and I have a great overall experience with zenGOT and Poorna as a zenGiver.
Yanna understands how to support when we are in the middle of a lot going on! Yanna takes initiative, solves problems and is friendly. Yanna definitely likes to help and I appreciate that so very much.
Solah is so professional and asks all the right questions. Such a chill person and she seems very easy going and efficient. I will definitely be hiring her for more help.
Harvey is reliable, punctual and a genuinely kind person with a huge skill set. I will definitely hire him again!
I hired Chad for an event I was organizing and he was fantastic! He has an outgoing personality and is really a team player. Thanks for the great work Chad!
I highly recommend Emma, she was communicative, reliable, and she did a job that exceeded my expectations.
Kimi is such a delight to work with because she has such a sunny disposition and great attitude! She is super friendly, engaging and was willing to help do whatever I needed, She helped me with all sorts of general assistance work around the home - running errands, cleaning, organizing, grocery shopping, meal preparation, and more. She is one of those types of people that is an absolute pleasure to be with and have on your side. Thank you Kimi!
Yanna is so very helpful and works quickly.
Always reliable and professional. I know I can count on Harvey when I need something done.
I hired Evan to help with an event I was organizing. He arrived on time, was well prepared and had a great personality. Would definitely recommend!
Thank you so much for your last minute help today Kimi! I really appreciated you staying longer to get the job done too! We are so grateful and are happy to be returning to a clean home with some groceries after our 6 week trip away to Hawaii.
Yanna is lovely to deal with. Certainly recommend her. I especially appreciated her fast response time since I was left in the lurch by another zenGiver a couple months ago.
zenGOT is pleased to provide General Assistance services in the following cities: Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, Toronto, Mississauga, Brampton and Hamilton.